Leeds, West Yorkshire
£18000 - £22000 per annum
about 1 year ago
Location: South Leeds
Salary: £18,000 - £22,500 dependent upon experience
Start date: Immediate
Hours: 8.30am to 5.30pm with overtime for occasional out of hours work
Are you looking to join a rapidly growing and developing small business where you can be more than just a number?
Are you looking for a long term career with opportunities to progress?
Do you want an all rounded varied, customer based role where no day will be the same and there won't be the chance to clock watch?
If so, then we have a fantastic opportunity to join a well-established company within the Leeds area in a Scheduling/Planning Assistant role. This is an excellent opportunity to be part of a company that are specialists within their field and really like their employees to feel like part of the family. You will join a small yet friendly team and as the Scheduling/Planning Assistant you will interact with all areas of the business. The ideal candidate will be enthusiastic, will have great people skills and will have a hands on approach to their work.
In return for your hard work, the company offers an excellent training plan, a great working environment and free onsite parking. The company has excellent commuter links and is easily accessible via public transport.
The main duties of the role will involve :-
-Making and handling outbound and inbound calls
-Providing excellent levels of customer service to customers at all times
-Dealing with complex queries and ensuring a resolution
-Booking services and installation visits
-Managing Engineers workloads and diary scheduling
-Liaising with customers to book works and creating engineering tasks
-Working closely with all other areas of the business and particularly the sales team in identify and passing across any business leads/opportunities
-Inputting data and managing the database
The ideal candidate will:-
-Have excellent communication skills both written and verbal
-Have experience in property maintenance
-Be able to work under pressure and multiple deadlines
-Have a proactive nature whilst also be able to use their own initiative in different situations
-Possess excellent attention to detail and organisational skills
-Be reliable and trustworthy
-Be IT Literate - Microsoft Word and Excel
If you would like to apply for this role, please submit your details online or contact Gemma Watmough at Sewell Wallis Recruitment on 07900 738646 or email@example.com