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Job

Scheduler / Appointment Setter

  • Location

    Leeds, West Yorkshire

  • Sector:

    HR & Business Support

  • Job type:

    Permanent

  • Salary:

    £18000 - £22000 per annum + Excellent benefits

  • Contact:

    Sue Wallis

  • Contact email:

    sue.wallis@sewellwallis.co.uk

  • Job ref:

    SW/9363_1581342860

  • Published:

    8 months ago

  • Expiry date:

    2020-03-09

  • Consultant:

    #

Our Client is a Leeds based domestic and commercial heating and gas provider who are adding to their team due to company growth. They are a great team who support each other and have a friendly, family feel.

They are now recruiting for an experienced Scheduling/Planning Assistant who will interact with all areas of the business. The ideal candidate will be enthusiastic, will have great people skills and will have a hands on approach to their work.
This is an all round role, with lots of variety and the opportunity to really make a difference and progress long term.

The main duties of the role will involve:-

-Making and handling outbound and inbound calls
-Providing excellent levels of customer service to customers at all times
-Dealing with complex queries and ensuring a resolution
-Booking services and installation visits
-Managing Engineers workloads and diary scheduling
-Liaising with customers to book works and creating engineering tasks
-Working closely with all other areas of the business and particularly the sales team in identifying and passing across any business leads/opportunities
-Inputting data and managing the database

The ideal candidate will:-

-Have excellent communication skills both written and verbal
-Have experience in property maintenance
-Be able to work under pressure and multiple deadlines
-Have a proactive nature whilst also be able to use their own initiative in different situations
-Possess excellent attention to detail and organisational skills
-Be reliable and trustworthy
-Be IT Literate - Microsoft Word and Excel

In return for your hard work, the company offers an excellent training plan, a great working environment and free on site parking. The company has excellent commuter links and is easily accessible via public transport.

Immediate interviews are available. Please contact Sue Wallis for further details.