Batley, West Yorkshire
£16500 - £19000 per annum
about 1 year ago
The main duties of the role will involve:-
-Supporting the transport team in planning jobs and distributing vehicles, ensuring that customers timescales are met at all times.
-Maintenance of purchase orders.
-Planning travel and booking accommodation when required.
-Providing reports and working with Senior Management around high profit products, sales figures and ad-hoc projects.
-Supporting with the processing of invoices.
-Dealing with customers over the phone and via email and ensuring that customers' expectations are met or exceeded at all times.
-Processing any customer service complaints, responding to customers, suppliers and internal colleagues within timescales set by the department and dealing with any special requests.
-Responding and dealing with emails.
-Chasing outstanding and overdue customer responses, ensuring customers are communicated to throughout the process.
-Supporting the sales team with quotes, finance applications and the downloading of orders.
-Carrying out quality audits on all administration throughout the business.
The ideal candidate will:-
Be a confident communicator with a hunger to develop and learn new things.
Have some previous administrative/customer service based experience within an office environment.
Have a want to develop and progress and really make a career for themselves within the business.
Will have the ability to deliver excellent customer service at all times.
Have a can do attitude and will be an approachable team player.
Be able to work within a fast paced, deadline orientated environment and will thrive under pressure.
Have excellent organisational skills and good attention to detail.
For further details please contact Gemma Watmough on 07900 738647