Altrincham, Greater Manchester
£19000 - £21000 per annum
9 months ago
The main duties of the role will be -
-Reviewing and analysing aged debt and making high volumes of calls to recover monies.
-Agreeing debt collection targets and negotiating payment plans.
-Ensuring that credit notes are processed correctly, monitoring reasons for credit notes being raised.
-Identifying problem debts that require escalation and liaising with the Credit Control Manager as appropriate.
-Maintaining relationships with both colleagues and clients.
-Other ad-hoc tasks as required including invoice coding and running system reports.
-Ideally have previous experience or understanding of a credit/collections based role or will have worked within a customer service based role within a contact/call centre environment.
-Have experience of working within a fast paced environment and will be able to work towards strict targets and KPI's.
-Be keen to learn and open to training and support.
-Have strong written and verbal communication skills.
-Be able to communicate at all levels and be able to liaise with managers and clients.
-Be able to prioritise your own workload to meet deadlines.
-Have strong IT skills and pick up new systems quickly.
For further details please contact Gemma Watmough.
Sewell Wallis acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. As part of our recruitment process, we will retain your CV for a period of one year to enable us to consider you for future roles. After this period your CV will be deleted.