Customer Services Advisor
Salary/Rate:£23,000 per annum
Job type:Perm
Location:Leeds
About the Role
Sewell Wallis are currently recruiting for a Customer Service Advisor on behalf of our client based in the South Leeds area. You will be working for a great, well-established company that offers excellent training and support as well as long-term progression.
The successful person will have previous experience in a customer service role handling high volumes of both inbound and outbound calls.
What will you be doing?
- Provide fantastic customer service over the phone and via email.
- Ability to deal with inbound calls from customers.
- Ability to deal with inbound calls from Technicians.
- To assist in general enquiries via email through the dedicated customer service inbox and other mailboxes that the customer service team is responsible for working.
- Resolve customer queries in regard to planning repairs using internal booking systems to book these in.
What skills are we looking for?
- Previous customer service experience.
- Strong communication skills.
- Strong organisational skills.
What's on offer?
- Hybrid working.
- Free parking on-site.
- Up to 40 days of annual leave per year.
Send your CV below or contact Becky Gibson for more information.
Job ref: RG/5200Post Date: 11.09.24
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