Customer Service Advisor

Sewell Wallis are working to join a business based just outskirts of Leeds. This a well-respected organisation within their industry that has continued to grow over the years.

The reason the role has arisen is due to the business going through a busy period and is looking to expand its team on an initial temporary basis with a guarantee to go permanent for the right candidate.

This is a great chance for an experienced customer service clerk to join a business that has been going from strength to strength and is a really warm and personable company, whilst also having the opportunity to add such a reputable business to your CV.

To be considered for this role you must be available on a short or immediate notice.

What will you be doing?

• Provide great customer service over the phone and via email.
• Dealing with inbound calls from both customers and technicians.
• Assist with queries in a timely manner.
• Resolve and investigate complaints in a timely manner.
• Liaise with the wider team.

What skills are we looking for?

• Previous experience with customer service.
• Great organisational skills.
• Ability to multi-task.
• Able to work in a small team.

What’s on offer?

• Free on-site parking.
• Up to 40 holidays per year.
• Life cover.
• Hybrid working.
• The opportunity to work for a well-known and established business in Leeds.

Send your CV below or contact Suliman Mahmood for more information.