Digital Communications Officer

  • Location

    Sheffield, South Yorkshire

  • Sector:

    HR & Business Support

  • Job type:


  • Salary:

    £25000 - £25500 per annum + Excellent benefits

  • Contact:

    Sue Wallis

  • Contact email:


  • Job ref:


  • Published:

    9 months ago

  • Expiry date:


  • Consultant:


Our client is a fantastic not for profit organisation who have a strong presence and an exceptional team. They are now looking for a Digital Communications Officer to work within their communications team to increase their digital presence and produce engaging content for their online platforms. Reporting to the Head of Communications and based in the Sheffield office and remotely your duties will include:

Website and email communications
*Understand the needs of different audience types, and plan and produce compelling, search engine optimised content to meet their needs
*Use a range of innovative formats like infographics, videos, stories, blogs etc. to bring complex information to the attention of online readers in a more succinct form
*Develop supporter journeys and site experiences, taking user experience best practice into account
*Proof-read and edit content, ensuring that it is accurate, up to date and consistent with their brand and messaging
*Create relationships with external organisations and individuals, such as bloggers, to increase site traffic
*Manage technical aspects of the website, and perform day-to-day housekeeping tasks e.g. managing admin rights and logins
*Work with other teams to build, check and send email campaigns
*Support the Head of Communications with a major website development project

Social media
*Run the social channels on a day to day basis, responding to queries as necessary
*Develop and optimise digital and social media content, including text, images, video, audio and ads to reach wide-ranging target audiences, including as part of larger campaigns which require coordination with other teams in the charity
*Ensure the strategic and tactical use of social media to build awareness of their organisation
*Manage and expand social media presence, sourcing and sharing newsworthy information internally and externally
*Monitor the performance of the website, social media, and email communications using tools like Google Analytics and identify areas for improvement
*Analyse customer experiences and journeys using user testing and user research

*Stay informed of upcoming trends and developments in the digital arena, ensuring they remain timely and current in their use of digital media, identify new digital opportunities and be a digital advocate for the charity
*Ensure consistency in brand and messaging coming out from different departments and on different platforms
*Train other members of the organisation in digital skills where possible
*Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position

The ideal person will have:
A minimum of two years' experience in a similar role is essential - including writing for the web and other channels, using content management systems, managing and developing websites, managing social media accounts and developing a variety of content formats, including multi-media

You will also be an analytical thinker with great communication skills and a can do attitude.

Excellent IT skills are essential, including MS Word, Excel, Outlook, and digital communication tools. Knowledge of Google Suite including Analytics, AdWords and Search Console is a must have together with knowledge of Adobe Creative Cloud including Photoshop and InDesign.
A degree (or equivalent experience) in a marketing or communications-related discipline is essential.

To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful.

Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions www.sewellwallis.co.uk