Job description
Sewell Wallis have an excellent opportunity for an experienced Customer Services Advisor to join an innovative and progressive company based close to Baildon on a temporary basis for three months.The role has arisen to support the team during a busy period so you must have a strong background in customer service to enable you to hit the ground running. You will also be immediately available and able to commit to the full length of the assignment.
Your responsibilities will include:
-Answering inbound calls and emails
-Documenting all processes and procedures on the system
-Plan appointments with customers in line with current WIP schedule
-Assist with the programming and scheduling of any project works being undertaken within the region
-Produce reports for senior members when required
-Update and maintain any health and safety flags in applications, escalating when necessary
-Query resolution
As the successful candidate you will:
-Have geographic awareness of the UK
-Be a strong team player
-Have experience in a call centre or customer service environment
-Excellent communication skills
For more information please contact Chloe Wilford
To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful.
Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
