£20000 - £25000 per annum
28 days ago
If you are a customer focused, commercially minded individual who fully appreciates the value that can be brought to a company via quality customer service, this role could be a great opportunity.
Your duties will include:-
-Ensure customer orders are processed efficiently and accurately in line with customer expectations.
-Prepare delivery information.
-Investigation of Non-delivery and incomplete installations to understand the root cause.
-Receipt and processing of all completed deliveries and installations.
-Facilitating customer payments.
-To receive calls from all customers and effectively resolve all queries.
-Ensure all customers are fully communicated with delivery details at all times.
-Escalate any significant issues.
-Support and assist with improvements.
-Establish and comply with all documentation for order processing
-Ensuring excellent Customer Service.
The successful candidate will be:-
-A positive a proactive individual with the ability to take initiative.
-A strong communicator.
-Experienced within a similar role, preferably in the logistics/distribution/planning.
To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful.
Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.