Finance Service Desk Administrator
About the Role
Sewell Wallis is currently working alongside an outstanding employer based in Sheffield, South Yorkshire, who is looking for a Finance Service Desk Administrator. This is a unique opportunity to play a pivotal role within a market-leading multinational business, whilst enjoying fantastic benefits and having access to extensive progression and development opportunities.
Working as a part of the businesses central finance service desk team you will act as a main point of contact for stakeholders across the business with finance related queries. The would suit someone with both customer service experience and knowledge or experience within finance.
What will you be doing?
The Finance Service Desk Administrator will be responsible for:
- Providing first-line support to internal stakeholders/external suppliers.
- Managing and maintaining workload across various systems, taking ownership of issues, providing regular, clear communication to departments, identifying appropriate solutions, and ensuring all requests are progressed or resolved within agreed regulations
- Providing feedback, and contribute to, continuous improvement within the finance service desk team.
- Contributing to the reports.
- Assisting with creating and maintaining process documentation and reports as required.
- Contributing to a customer and team work oriented atmosphere in a demanding and fast paced environment.
- Working with colleagues within the Finance department and other support areas to look to solve common issues and share best practice.
What skills will you need?
- Experience in a customer service based role, preferably within a finance department
- Understanding of a finance/accounting and finance departments
- Desire to progress/learn and develop - either within an accounting or service desk capacity.
- Professional drive and eagerness to learn.
- Excel understanding is also highly desirable.
What's on offer?
- Up to an 8% bonus (discretionary)
- Hybrid working
- Study support
- Driven working environment with developmental opportunities
- 28 days holiday + stat
- Private medical
- Life assurance
- Health cash plan
- Enhanced maternity/paternity
- Opportunities for progression and development
Apply below to avoid missing out on this fantastic Finance Service Desk Administrator opportunity, or for more information please contact Eleanor Kirk.
To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
