Customer Service Administrator
About the Role
Sewell Wallis is working with a growing company who are looking for a Customer Service Advisor for their team based in Leeds.
The Customer Service Advisor role involves handling inbound customer calls and emails, providing accurate information, and resolving queries in a professional manner. You will also be responsible for updating customer records and maintaining database information.
What will you be doing?
- Answer inbound telephone calls from customers.
- Respond to customer emails in a timely manner.
- Update and maintain customer records and databases.
- Log enquiries and actions accurately.
- Provide a high standard of customer service at all times.
What skills are we looking for?
- Good communication skills, both written and verbal.
- Basic computer skills and confidence using databases.
- Ability to work well as part of a team.
- Previous customer service experience.
What's on offer?
- Training and ongoing support.
- Friendly working environment.
- Opportunity to develop customer service skills.
- Onsite parking.
- Potential for hybrid working.
Apply below or for more information, contact Emma Johnsen.
To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
