Job description
Sewell Wallis are currently recruiting for a Debt Recovery Administrator to join our client in Shipley!The ideal candidate will be joining on a temporary basis and will be supporting the Consumer Accounts Team.
Duties include:
*Manage allocated list of billing sites to keep debt levels as low as possible by contacting residents by phone/email.
*Where appropriate, ensure supplies are disconnected pending payment.
*Negotiate cancellation or disconnection / reconnection of services to properties within agreed guidelines, and where appropriate liaise with Field Services to arrange reconnection.
*Issue Aged Debt Reports to an allocated list of clients on a monthly basis.
*As required, instruct solicitor handling legal action against leaseholders who refuse to pay.
*Assist with collating information about and if required chasing up debts owed by bulk payers.
*Provide full support to the Billing / PAYG Team when needed.
*Ensure that all written communication (whether email or letter) adheres to company standards and complies with Client requirements.
*Handle all telephone calls in a manner that adheres to company standards and is compliant with client requirements.
The successful candidate will have:
*Professional approach
*Ability to provide solutions to ongoing issues
*Confident telephone manner
*Ability to manage conflict and conflict resolution
*Negotiation skills
*Excellent letter/report writing skills
*Basic understanding of regulatory requirements for utility supplies
*Excellent keyboard skills
*Basic ledger skills
*Intermediate Excel
*Good working knowledge of other MS Office
*Team player with good interpersonal skills
*A willingness to embrace change and learn new skills required for the role
If you're interested in this position, then please apply or contact Ami Wilson if you require further information
To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful.
Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
