Blogs (20)
  • Publish Date: Posted 8 months ago
  • Author:by Charlotte Preen

Why Communication is an Important Soft Skill to Have in Your Team

​In recent years, I have noticed a growing interest in soft skills for accountants and those in the finance industry. As well as clients and hiring managers looking at experience, qualifications and professional knowledge, they are paying close attention to soft skills. Soft skills play a crucial role in the success of a team, and communication is one of the most important. Though technical skills are important for performing specific tasks, it's communication that often determines how effectively a team collaborates and navigates complex workplace situations.  In this blog, I’ve taken a look at why communication is such an important soft skill to have, and how you can enhance how your team communicates.  Why Communication is an Important Soft Skill​If you ask me, communication is arguably one of the most critical soft skills within a team, especially in the accounting and finance industry. Effective communication impacts nearly every aspect of teamwork, collaboration and overall success within a business. It ensures that information is conveyed accurately and clearly. When team members understand what one another is saying, tasks are completed correctly and misunderstandings are minimised. Without clear communication mistakes, misunderstandings and delays are more likely. This reduces the chances of confusion and helps projects stay on track. Additionally, good collaboration relies on clear and open communication. Team members need to share ideas, feedback and updates regularly to work together and achieve shared goals. With communication, there’s a higher chance of something going wrong during a team project. In order to make a good decision, you need accurate and relevant information. Clear communication provides the necessary data and insights for informed decision making, resulting in better outcomes for the business as a whole. Good communication involves listening and involving team members in discussions. When employees feel their opinions are valued and that they are part of the decision making process, they’re likely to be more engaged in their work. How You Can Develop Communication in Your Team​Developing effective communication skills in your team requires a proactive and strategic approach, starting with setting clear expectations. You should clearly define the importance of communication within the team, emphasising that openness and honesty is essential for collaboration and achieving team goals. As a leader, you should demonstrate effective communication practices. Be open to feedback, actively listen to your team, and communicate your expectations clearly. Your behaviour sets the tone for the team, so lead by example. Organising workshops and training sessions focused on various aspects of communication - such as active listening, effective speaking, nonverbal communication and conflict resolution - can be hugely beneficial, and you could even consider bringing in external experts if needed.          With the growing reliance on remote and hybrid working, provide your team with a variety of communication tools. This could include email, messaging apps, video conferencing, and face-to-face meetings, of which I use a variety. Make sure that team members know the right channel for different types of communication. For example, urgent matters might be best suited for direct messages or phone calls, while general updates could be shared via email or team chat.          If your team is struggling to communicate, don’t shy away from finding a solution. When communication breakdowns occur, address them openly and as a team. Discuss what went wrong, identify the underlying issues and work collaboratively to find solutions. Of course, communication is only one of many soft skills that can give your team a boost in the right direction. Check back next week to discover the next soft skill on the list.

Share this Article
Back to Blogs

​In recent years, I have noticed a growing interest in soft skills for accountants and those in the finance industry. As well as clients and hiring managers looking at experience, qualifications and professional knowledge, they are paying close attention to soft skills. Soft skills play a crucial role in the success of a team, and communication is one of the most important. Though technical skills are important for performing specific tasks, it's communication that often determines how effectively a team collaborates and navigates complex workplace situations.

 

In this blog, I’ve taken a look at why communication is such an important soft skill to have, and how you can enhance how your team communicates.

 

Why Communication is an Important Soft Skill

If you ask me, communication is arguably one of the most critical soft skills within a team, especially in the accounting and finance industry. Effective communication impacts nearly every aspect of teamwork, collaboration and overall success within a business. It ensures that information is conveyed accurately and clearly. When team members understand what one another is saying, tasks are completed correctly and misunderstandings are minimised.

Without clear communication mistakes, misunderstandings and delays are more likely. This reduces the chances of confusion and helps projects stay on track.

 

Additionally, good collaboration relies on clear and open communication. Team members need to share ideas, feedback and updates regularly to work together and achieve shared goals. With communication, there’s a higher chance of something going wrong during a team project.

 

In order to make a good decision, you need accurate and relevant information. Clear communication provides the necessary data and insights for informed decision making, resulting in better outcomes for the business as a whole. Good communication involves listening and involving team members in discussions. When employees feel their opinions are valued and that they are part of the decision making process, they’re likely to be more engaged in their work.

 

How You Can Develop Communication in Your Team

Developing effective communication skills in your team requires a proactive and strategic approach, starting with setting clear expectations. You should clearly define the importance of communication within the team, emphasising that openness and honesty is essential for collaboration and achieving team goals. As a leader, you should demonstrate effective communication practices. Be open to feedback, actively listen to your team, and communicate your expectations clearly. Your behaviour sets the tone for the team, so lead by example.

 

Organising workshops and training sessions focused on various aspects of communication - such as active listening, effective speaking, nonverbal communication and conflict resolution - can be hugely beneficial, and you could even consider bringing in external experts if needed.

          

With the growing reliance on remote and hybrid working, provide your team with a variety of communication tools. This could include email, messaging apps, video conferencing, and face-to-face meetings, of which I use a variety. Make sure that team members know the right channel for different types of communication. For example, urgent matters might be best suited for direct messages or phone calls, while general updates could be shared via email or team chat.

          

If your team is struggling to communicate, don’t shy away from finding a solution. When communication breakdowns occur, address them openly and as a team. Discuss what went wrong, identify the underlying issues and work collaboratively to find solutions.

 Of course, communication is only one of many soft skills that can give your team a boost in the right direction. Check back next week to discover the next soft skill on the list.

Latest Blogs

View All Blogs
Dir Team 1
Celebrating 18 years of Sue Wallis: how she reinvented Sewell Wallis to what it is today

​Sewell Wallis was borne out of the recognition that not all recruitment environments are created equal. Our MD Sue Wallis reinvented the business following a management buy-out, wanting to create ...

3
My first month as a Recruitment Resourcer

​Jag joined our Leeds transactional finance team at the start of March. He tells us about his first month with the business, how he’s found the move from his previous role into transactional financ...

Excited Team Celebrating The National Minimum Wage Increase For Businesses
The Hidden Costs of the National Minimum Wage Increase for Businesses

​Last year the UK government announced significant increases to the National Minimum Wage (NMW) and National Living Wage (NLW), set to take effect from 1 April 2024. While these changes are intende...

Hybride Werken Checklist 2 Daysmood 1080x550 1
Why are we still debating whether hybrid working is the way forward?

​We continue to debate the merits and downfalls of hybrid work. Why, four years down the line, are we still talking about it? What’s stopping us from figuring out the best way forward?The world is ...

Navigating The Evolving Landscape Of Equality, Diversity & Inclusion In 2024
Navigating the Evolving Landscape of Equality, Diversity & Inclusion in 2024

​In today's ever-changing world, understanding and adhering to equality, diversity, and inclusion (ED&I) principles has become more crucial than ever for businesses. As we progress through 2024, it...

Cw Team 1 1
IWD 2024: Investing in our women

​On International Women’s Day, we come together as a collective to support women across the world. This year’s IWD theme is #InvestInWomen, for the simple reason that doing so ensures that we, as ...

Diverse Group Of People Collaborating In The Office
Demystifying Equity, Diversity and Inclusion in the Workplace

​Diversity, equity and inclusion (EDI) in the workplace is not just a moral obligation – it makes good business sense. As a leading recruiter with over 25 years of experience, I often advise compan...

Istockphoto 1339729895 612x612
How to make remote working work for everyone

​It’s been more than four years since the first ‘work from home’ calls came, and the face of work changed completely. There’s been a lot to adjust to, and some companies haven’t yet settled on a wo...

Yaa 2024 Blog Post How To Enter
Yorkshire Accountancy Awards: Sitting down with the nominees for FD of the Year!

​​The Yorkshire Accountancy Awards are fast approaching, and with a fortnight to go, our Director Lucy Regan sat down with Neil Beardsmore, FD of Ice Travel Group, nominated for Finance Director o...

Yaa 2024 Blog Post How To Enter
Yorkshire Accountancy Awards: Meet the Nominees for Finance Director of the Year!

​As we get closer to the Yorkshire Accountancy Awards 2024, our Director Kayley Haythornthwaite caught up with Zuzanna Kazimierczak, Financial Controller at Chadwick Lawrence LLP, who’s nominated ...

Istockphoto 949182974 612x612
Time for a change: How I transitioned from accountancy to recruitment

​We talked to our newest consultant, Martin Elam, about how he ended up working in a recruitment firm after nearly two decades in the Finance industry. Martin joined our Leeds team in October and ...

1705305604648
'Blue Monday'? Not today. We're moving away from made up days towards wellbeing at work for all.

​The worst Monday ever?The third Monday of January is well known these days as the most depressing day of the year. As if January wasn’t already bad enough: it’s cold, Christmas is over, we’re all ...

Blogs (14)
Year-End Reviews and Goal Setting: Maximising Employee Performance

​Christmas and year-end reviews: two things with entirely different moods. How do you deliver that tough feedback in the season of goodwill to all? And does it ever actually do any good?The answe...