Customer Services Officer

  • Location

    Sheffield, South Yorkshire

  • Sector:

    HR & Business Support

  • Job type:


  • Salary:

    Full time (38 hours per week, Mon-Fri)

  • Contact:

    Camilla Burrows

  • Contact email:


  • Job ref:


  • Published:

    10 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Sewell Wallis are excited to be alongside an outstanding manufacturing company based in the Sheffield region, who are in search for an experienced Customer Service Officer to join their dynamic team. Reporting to the Customer Services Manager, the chosen candidate will be responsible for providing the best quality experience to the customers whilst working towards the business financial objectives.

Benefits: Competitive salary, Full time (Monday to Friday), Permanent

Main duties & responsibilities:

*Provide suitable and adequate advice to assist the customers' needs
*Liaise with internal staff and external clients and providers
*Identify solutions when required in a specialist manner
*Edit orders and order entry's when required
*Abide by procedures and adhere to current working practices
*General administrative duties, this consists of photocopying, faxing, mailing and printing
*Maintain and follow appropriate guidelines

Ideal candidate:
*Experience working in a fast pace environment
*Excellent telephone manner
*Customer service experience
*IT literate
*Ability to use Microsoft Office Suite and SAP (desirable)
*Strong interpersonal skills
*Self-motivated and ability to work under pressure
*Ability to meet deadlines

For more information please contact Camilla Burrows

Sewell Wallis acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. As part of our recruitment process, we will retain your CV for a period of one year to enable us to consider you for future roles. After this period your CV will be deleted.