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Customer Service Assistant

Job description

Sewell Wallis are currently working with an exceptional Doncaster based business who are currently looking for an experienced Customer Service to join their growing team.

Working within an established Customer Services team this is a varied role within which you will be allocated a list of accounts and will be their main contact. This will include:

Responsible for all general customer queries, ordering processing and order book management
Responsible for the Price and Delivery Process
Manage the order to delivery process, including any amendments, order chasing and queries
Support the development and delivery of internal and external customer related KPIs
Producing reports for the leadership team

Skills and experience required include:
Customer Service experience within a transactional environment
IT literate with good knowledge of Microsoft software packages
Excellent communication/interpersonal skills
Strong team player
Good organisational and time-management skills
Able to work to deadlines and deliver sustained problem resolution

This is a great role within a supportive environment and offers long term growth and progression so would suit a self starter who is keen to impress.

For more information please contact Sue Wallis

To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful.

Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.

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