£18000 - £18500 per annum
3 months ago
*Reconcile customer payments and ensure correct and timely allocation from the bank statement.
*Handling of all tier 2 interactions received into the Cash Allocation Team ensuring all requests are completed and successfully resolved within the agreed service level.
*Make adjustments to the receivables ledger when required.
*Look for process improvement opportunity for FSSC service deliver.
*Work to daily team target set by team leader.
*Process customer debit card payments in line with audit requirements.
*Process refunds on customer credit balances in line with their procedures.
*Creating and categorising outbound service requests.
For more information please contact Natalie at Sewell Wallis.
Sewell Wallis acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. As part of our recruitment process, we will retain your CV for a period of one year to enable us to consider you for future roles. After this period your CV will be deleted.